Shipping & Delivery Policy
At GRANNY SNACKS, we are committed to delivering our products to you in a timely, safe, and reliable manner. This Shipping & Delivery Policy outlines the procedures, timelines, and conditions related to the shipment of orders placed with us.
1. Order Processing
All orders placed with GRANNY SNACKS are processed after successful confirmation and payment (where applicable).
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Orders are usually processed within 1–3 business days.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Once your order is processed, it is handed over to our trusted delivery partners for shipment.
2. Shipping Locations
Currently, GRANNY SNACKS delivers products across India. Delivery availability may vary depending on the customer’s location and courier service coverage. In rare cases where delivery is not possible, our team will contact you for assistance or order modification.
3. Estimated Delivery Time
The estimated delivery timeline depends on your location:
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Metro Cities: 3–5 business days
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Non-Metro / Tier 2 & 3 Cities: 5–8 business days
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Remote Areas: Up to 10 business days
Please note that delivery timelines are approximate and may vary due to unforeseen circumstances such as weather conditions, courier delays, public holidays, or logistical issues beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at the time of checkout or order confirmation. GRANNY SNACKS may offer free shipping on selected products, bulk orders, or promotional campaigns at its discretion.
5. Order Tracking
Once your order is shipped, you may receive tracking details via email, SMS, or WhatsApp (where applicable). These details can be used to monitor the status of your shipment until delivery.
6. Delivery Conditions
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Please ensure that the delivery address and contact details provided are accurate and complete.
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GRANNY SNACKS will not be responsible for delays or non-delivery caused by incorrect or incomplete address information.
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If the customer is unavailable at the time of delivery, the courier partner may attempt redelivery or follow their standard procedures.
7. Damaged or Missing Products
We take utmost care in packaging our products. However, if you receive:
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A damaged product
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A tampered package
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An incorrect or missing item
Please contact us within 24 hours of delivery with relevant details and photographs (if applicable). Our team will review the issue and take appropriate action as per company policy.
8. Delivery Delays
While we strive to meet delivery timelines, delays may occur due to factors beyond our control. GRANNY SNACKS shall not be held liable for delays caused by courier partners, natural calamities, strikes, or government restrictions.
9. Contact Us
For any shipping or delivery-related queries, feel free to contact us:
Company Name: GRANNY SNACKS
Phone: +91 90353 04469
Email: mlbfoodandbevrage@gmail.com
Address:
77/1, 1st Main Road,
Sri Rama Layout, Nuthdandra Main Road,
Bangalore – 560087, Karnataka, India